Shipping Policy

Shipping Cost

To find out shipping costs, add a product to the cart, enter your shipping info and you will be given a price.

Tracking

We use tracked shipping whenever possible. After your order has been shipped, you can find the track and trace link on the order status page.

Where do you ship from?

We ship from Australia, Canada, Europe, the United Kingdom, and the United States. Your order will be shipped from the location closest to your shipping destination to ensure speedy fulfillment and delivery.

Expected dispatch times

Please allow 2-5 business days for orders to be processed after your order has been completed.

Estimated shipping times

Shipping times will vary. To find out the estimated shipping time, add a product to the cart and enter your shipping info. Though, no rights can be derived from these estimates. International orders can sometimes take up to 28 days due to customs. Unfortunately we have no control over this.

Delivery dates and estimates are not guaranteed. Seller disclaims any liability or responsibility, and Buyer shall hold Seller harmless, for the late or non-delivery of Product. Buyer has no right to delay or defer delivery or acceptance. Please note that your country may charge import duties, taxes and fees that you may have to pay ahead of delivery.

Do you ship internationally?

We do indeed ship internationally. Please note shipping times will vary a lot. Sometimes orders can take up to 28 days to arrive.

Customs

We try our best to ship our orders so you incur no custom charges. Sometimes however on occasion there can be customs charges which are unavoidable. We are not responsible for these costs and they can vary depending on location.

Refund policy

Have you received a digital Birth Chart Reading from BirthChart.net but are you not completely satisfied? Then you can claim our money-back warranty. Hardcover books however are excluded from the money-back warranty for these are personalized products and are thus printed to order. The contents of the book have been compiled with great care. Nevertheless, it is possible that information is incomplete and/or incorrect. All information, products and services are offered in the state in which they actually are and without any (implicit) guarantee or warranty with regard to their availability, reliability, spelling mistakes, correct use of language and grammar, fitness for a particular purpose or otherwise.