Terms of Service
Shipment and Delivery
Delivery takes place as soon as the product is ready. You
can expect delivery of the package within 10-14 working
days. In certain periods, around bank and summer holidays,
deliveries can take longer than this. In the event that
delivery is delayed due to circumstances for which
Birthchart.net is not responsible (including delay or
defective delivery on the part of suppliers, delay on the
part of the customer and lack of cooperation on the part of
the customer), the delay shall not constitute a remedy for
the customer for non-compliance with the obligations, nor
does the delay constitute a reason to terminate the purchase
agreement on the part of the customer.
Birthchart.net cannot be held liable in the event that
delivery is delayed or hindered due to force majeure. Should
an event for which Birthchart.net bears no responsibility
result in Birthchart.net’s fulfillment of delivery
obligations becoming more expensive, Birthchart.net shall
not be obligated to execute such obligations. Birthchart.net
cannot be held liable for postal and freight providers’
delayed delivery or loss of a parcel, if it can prove that
it sent the parcel in a timely manner. In no event, can the
customer claim a delay for products that have already been
We ship from Australia, Canada, Europe, the United Kingdom,
and the United States. Your order will be shipped from the
location closest to your shipping destination to ensure
speedy fulfillment and delivery.
Shipping times will vary. To find out the estimated shipping
time, add a product to the cart and enter your shipping
info. Though, no rights can be derived from these estimates.
International orders can sometimes take up to 28 days due to
customs. Unfortunately we have no control over this.
Delivery dates and estimates are not guaranteed.
Birthchart.net disclaims any liability or responsibility,
and customer shall hold Birthchart.net harmless, for the
late or non-delivery of the order. The customer has no right
to delay or defer delivery or acceptance. Please note that
your country may charge import duties, taxes and fees that
you may have to pay ahead of delivery.
If a package has not been delivered 28 days after it has
been shipped, please contact us within 60 days after
purchase via the support page, so we can find an appropriate
Price and Payment
All prices shown at Birthchart.net are inclusive of VAT, and
exclusive of freight costs, unless stated otherwise. Payment
shall take place on order completion, using the accepted
payment methods listed on the website.
We use various payment providers. These make encryptions of
all your bank details via the so-called SSL (Secure Socket
Layer) protocol. This means that your card number or other
information provided during the transaction cannot be read
by unauthorized persons. The information provided on
Birthchart.net is only kept to be able to serve you as a
customer and to deliver your product.
Mailing and marketing
As part of our service we will send you an order
confirmation. In addition, we can possibly email you later
with products that you may also be interested in. You can
unsubscribe from our emails at any time using the link at
the bottom of each email.
Purpose and scope
These terms and conditions state the further terms and
conditions for the delivery of the products and services of
Birthchart.net. The terms and conditions must be accepted
with every purchase. Birthchart.net reserves the right to
change the terms and conditions without prior notice, which
change also applies to orders already placed.
The customer shall not acquire ownership of physical copies
of a product before Birthchart.net has received payment in
full. All goods from Birthchart.net shall remain the
property of the latter until full payment is received.
Following the transfer of ownership to the customer,
Birthchart.net reserves the right to use the work produced
as a reference in its own marketing.
Right of Return/ Cancelation
Since all the books are unique and personally produced, we
unfortunately cannot accept returned products. Therefore, it
is important to check all the information you enter when
ordering. After an order has been placed, it is not possible
to change the order. The order cannot be canceled after this
point as it is produced specifically for you and contains
personalized details that are tailored to your order.
Complaints and defects
Birthchart.net is not liable for errors that have not been
corrected by the customer before the order was executed. If
it appears that the delivery has defects, the customer must
complain about this within 60 days by contacting directly
via the support page. Birthchart.net is entitled to try to
repair a defect insofar as this can be done within a
reasonable period of time and insofar as it appears that
Birthchart.net can be held liable for the error.
Have you received the online version of the Birth Chart
Reading from BirthChart.net but are you not completely
satisfied? Then you can claim our money-back warranty within
14 days after purchase. Hardcover books however are excluded
from the money-back warranty for these are personalized
products and are thus printed to order. When ordering the
hardcover book after purchasing the online version of a
horoscope, the money-back guarantee for the online version
The contents of the book have been compiled with great care.
Nevertheless, it is possible that information is incomplete
and/or incorrect. All information, products and services are
offered in the state in which they actually are and without
any (implicit) guarantee or warranty with regard to their
availability, reliability, spelling mistakes, correct use of
language and grammar, text alignment, fitness for a
particular purpose or otherwise.
Delivered products may differ from the examples as shown on
the website (such as the colors, alignment or formats).
These variations cannot be considered an error.
In the event of delay, or in case of errors in the delivered
product, Birthchart.net shall not be liable for operating
losses, loss of profit or other indirect losses, including
those resulting from the customer’s legal relationships with
third parties. Birthchart.net shall not be liable for
indirect losses or direct losses, if these are the result of
delays or loss of data or lost earnings.
The website and all parts thereof, with the exception of
certain (hyper) links, are the property of BirthChart.net.
It is not permitted to publish, copy or save the site or
parts thereof without express written permission. This
permission is not required for personal, non-commercial use.
The information shown on this website is compiled with
constant care and attention. Nevertheless, it is possible
that information published on the site is incomplete and /
The information on the site is regularly supplemented and /
or adjusted. BirthChart.net reserves the right to make any
changes with immediate effect and without prior notice.
All information, products and services are offered in the
state in which they actually are and without any (implicit)
guarantee or warranty with regard to their availability,
reliability, spelling mistakes, correct use of language and
grammar, fitness for a particular purpose or otherwise.
Certain (hyper) links on this site lead to websites outside
the domain of BirthChart.net, and are included purely for
information for the visitor. Although BirthChart.net is
extremely selective with regard to the sites to which
reference is made, it cannot vouch for the content and
functioning thereof, nor for the quality of any products or
services offered on them.
No rights can be derived from the tips on BirthChart.net.
Always consult a doctor in case of psychological and / or
physical complaints. The tips are not intended to remedy
psychological and / or physical complaints, and should only
be used for support under the supervision of a (medical)
expert. BirthChart.net excludes all liability for any direct
or indirect damage, of whatever nature, arising from or in
any way related to the website, developed content or